Privacy Policy
Last updated: February 2026
A Taste of Bordeaux ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our tours.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or booking inquiry
- Subscribe to our newsletter
- Book a tour with us
- Contact us via email
This information may include:
- Name
- Email address
- Phone number
- Preferred tour dates
- Group size and special requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Process and manage tour bookings
- Respond to your inquiries and requests
- Send you tour confirmations and important updates
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Contract: Processing necessary to fulfill our tour services
- Consent: For marketing communications and newsletters
- Legitimate Interest: To improve our services and communicate with you
- Legal Obligation: To comply with applicable laws
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist with our operations (e.g., email services, payment processing)
- Tour Partners: Chateaux and venues visited during tours (limited to necessary information)
- Legal Requirements: When required by law or to protect our rights
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Contact form submissions are retained for up to 2 years. Newsletter subscribers can unsubscribe at any time.
6. Your Rights (GDPR)
If you are a European resident, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at hello@atobordeaux.com.
7. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies.
Essential cookies are necessary for:
- Remembering your language preference
- Maintaining session security
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, partner chateaux). We are not responsible for the privacy practices of these external sites.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure hosting infrastructure
- Limited access to personal data
10. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
A Taste of Bordeaux
Email: hello@atobordeaux.com
Location: Bordeaux, France